ProfitPal News Posts

Save €’000 on support and training with ProfitPal

As part of our Core and Plus packages we offer unlimited support and training. But what does that actually mean.

Breaking it down into its two components 1. Support 2. Training is means the following

Unlimited Support

Its a guarantee that all your system queries are dealt with immediately without incurring any additional costs. – How ? – By calling us, preferably skype and we’ll sort those queries out online immediately. It’s as simple as that. The last thing we want is for internal book-keepers to get stuck on a posting or a transaction and to abandon it. We want owners to have accurate information all the time. If the same query keeps cropping up then its probably time for some formal training which is also covered – see below.

Xero interview Denis Breen

A little while back I sat in for an interview with Gary Turner ( MD Xero Europe ) to explain why Xero has changed the way people do business. The main theme remains the same today, Its stressful running a business and SME’s need all the help they can get. Anything that helps them ( us ) know where they stand financially versus where they need to go is a huge breakthrough. Have a look.

ProfitPal win Xero partner of the year 2013

Partner of the Year

After attending the inaugural Xerocon London 2012 event I wondered if Xerocon 2013 would meet the same high standards. The reality was it blew way past it. This conference has become far more than one companys’ explosive growth gathering, it has become an industry must-attend conference.

The conference serves a number of key purposes for us:

  • Team building and networking. The full Profitpal team travelled to London again, we close our offices 3 times a year, Christmas, Easter and xerocon. It’s an offsite trip where we get to spend a few days discussing our business strategy and meet like-minded accountants to share stories. To me it is invaluable and I would recommend any firm who is moving to the cloud to bring their entire team.
  • For people new to Xero it displays the core functionality and value adding user experience that has brought Xero such worldwide following. It also shows us the latest Xero functionality and development plans.
  • We get to catch up with the Xero team who support us throughout the year and we meet the add-on partners who form an ever increasing role in ours and our clients businesses. Xero now has over 270 add on partners, all vibrant companies in their own right, and all building business solutions for aspiring businesses who are the target market of the accounting profession attendees.
  • We gather insight into building a marketing edge and tweaking our sales process in an industry where marketing and sales has been mostly absent.

The show this year was held in the Brewery on Chiswell lane, it’s quite the place, 500 people packed the main hall, the Xero stage and set up was like something out of a rock concert. This company is coming of age and it shows in the approach they are taking during these events. This was apple-esk